Tag Archives: identity

Identity on the phone

March 21, 2008 – 12:46 am

Yesterday I called Bank of America to find out what had happened to my income tax refund check. I was prompted to enter my account number for ‘faster service’, but I instead simply pressed zero to bypass it. Entering your account number leads you into this drawn out description of your current balance […]

By Will Norris | Posted in identity, technology | Also tagged , , | Comments (0)

reach out and touch someone

August 14, 2007 – 11:35 pm

I just love the communication tools we have at our disposal in this day and age. Earlier tonight I received a rather unpleasant email from an apparently frustrated individual (let’s call him Joe) in reply to a message I sent to a mailing list. He quite insistently requested to be taken off said […]

By Will Norris | Posted in identity, personal, technology | Also tagged , , , | Comments (2)